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Frequently Asked Questions

Reservation, Cancellation and Meals Policies

The Housekeeper and the Cook work from 8a.m. to 7:00 pm.
However, if you wish them to serve you a later dinner, then this can be arranged, and we ask that you compensate them for the night transportation home (US$15)

You may arrange your own grocery or ask the staff to shop for you with no extra cost except the transportation or you can opt for our half and full board meals plan.

Breakfast: Continental or Jamaican US$10 per person per day

Half Board Meal Plan
Brekfast, Dinner, Fruits, Snaks & Not Alcholic Drinks = US$45 per person/day

Full Board Meal Plan
Brekfast, Lunch, Dinner, Fruits, Snaks & Not Alcholic Drinks = US$60 per person/day.

Many of our guests opt to ask the cook to join them on a shopping excursion – this is an excellent way to get a good sense of the products and prices available, as well as to get a look at our colourful cultural experience

To confirm your booking a deposit of 50% is required. After the payment we will send you a confirmation voucher with receipt of payment. Balance is due on arrival, preferably by cash.

The deposit is payable by bank wire transfer, credit card and pay-pal. All transfers shall be made net of bank charges and exchange commissions.

Cancellations greater than 45 days of the check in date, there will be a full refund of the reservation deposit, (less a 10% handling fee). For cancellations within 45 days of the check in date, there will be no refund of the reservation deposit, unless the unit is re-rented, (less a 10% handling fee).

We strongly recommend that you take out travel insurance. Travel insurance policies will typically cover you for cancellation changes, loss or damage to luggage, medical expenses, harm caused to other people and many other risks.